Emmanuelle Skala is the SVP of Customer Success at Toast. Prior to joining Toast, she served as the VP of Sales & Customer Success at DigitalOcean. As a self-proclaimed “off the chart extrovert,” it comes to no surprise that Emmanuelle Skala has always loved being in front of a crowd, engaging with customers and building teams. Before DigitalOcean, Emmanuelle joined Influitive as the VP of Sales in March of 2014, helping scale the business 10x and quickly became a leader amongst her peers in SaaS – having been asked to speak at many industry events. Before Influitive, Emmanuelle served as the Vice President of Global Channel Sales at Sophos, and was globally responsible for Channel Strategy, Programs, Operations and Enablement. While at Sophos, Skala won the CRN Channel Chief award for both 2012 and 2013, and was also the recipient of CRN’s Top 100 Women in the Channel in the year 2013. Skala was also the first hired salesperson at two B2B software start-ups: Endeca and Vertica and was fortunate to see both through rapid growth and successful acquisitions by Oracle and HP respectively. Emmanuelle holds a B.S. in Industrial Management from Carnegie Mellon University and an M.B.A. in Marketing and Finance from New York University’s School of Business. She lives outside of Boston MA with her husband and 3 daughters. When she does get a few minutes of free time, Emmanuelle enjoys running, skiing, hot yoga and has recently started finding some balance with meditation.